Jr. Executive (Hotline)

Job Responsibilities:

• Tackle hotline calls professionally.
• Address customer queries and complaints while providing top‑notch product information with a positive attitude.
• Maintain meticulous records of all complaints and requests.
• Confirm online orders efficiently.

Skills Required:

• Tech‑savvy with a solid understanding of technology products.
• Fluent in Bangla and English, both spoken and written.
• Excellent computer skills.
• Strong problem‑solving abilities.
• Ability to thrive under pressure.

Experience Required:

1–2 Years. Freshers are also encouraged to apply.

Educational Background:

Completed a Bachelor’s degree from a reputable university.

Job Type:

Fulltime

Additional Requirements:

• Willingness to work in roster shifts including weekends and holidays.
• Strong interpersonal and communication skills.
• Positive attitude and customer‑focused mindset.